SMART PLANT 2007
!. Key Objective:
Guest Room Maintenance Program
Specific Strategy:
To improve guest room maintenance system
To be able to complete maintenance program for 3 rooms a day
To maintain standard of rooms as per 5 stars hotel
Primary step :
To assigned one of carpenter and one electro mechanic staff for room maintenance 3 rooms a day
To hire one casual carpenter staff by mid of year 2007 for back up.
To continue WOW (work on Wednesday) inspection of the rooms with FO and HK at least 4 rooms a week.
To continue installed escape plant at remaining rooms
To continue installed stainless steel soap dish at remaining room
To continue installed thermostat at remaining 10 rooms
To continue installed remaining ceiling fan at Duplex Spa Suite
To review task break down for room maintenance to ensure system work will flow smoothly
To report monthly guest room maintenance program(GMRP)
2. Key Objective:
Operating Facilities Maintenance Program
Specific Strategy:
Develop effective maintenance program for revenue operating equipments such us ( hotel comunication, power plant, kitchen equipment, Laundry equipment, Chiller equipment )
Primary step :
To enhance maintenance of kitchen equipment on monthly
To installed Leak gas protector at hot kitchen
To installed fire protection CO2 sprinkle heat at kitchen hood
To enhance maintenance of laundry equipment
To deal with TOTAL LPG for installation of bulk LPG gas tank to be able save of LPG 15 % a month
To installed press air or air condition at laundry to make comfortable of room temperature and able to enhance staff productivity
To continue maintenance AV and lighting equipment for meeting area and restaurant area
To enhance quality of sound system at Meeting room to meet 5 star meeting room standard
To hiring casual staff for laundry and kitchen equipment maintenance
To sending of pending PR to Acct weekly with regard part for outstanding defective equipment
To continue record of freezer and chillers temperature to avoid spoilage of food storage
To follow up defective maintenance at kitchen and laundry due to unavailable part in Cambodia.
To enhance quality of Radio communications by installed outside antenna
To add more additional direct line back up from MPTC for back up Comintel line.
To continue contract of PABX with NEC Thailand in order to keep telephone communication fluent and clear.
Daily test of quality direct line to ensure telephone communication in good condition and able to generate revenue.
To implemented weekly maintenance Radio all Department
To continue contract service maintenance with York Company due to warranty expired.
To implemented monthly service (cleaning condenser strainer, sensor, cabling, pumps )
3. Key Objective:
Increase Productivity
Specific Strategy:
Work Order Request System
Task Breakdown
Primary step :
To increase WOR system completion rate from 82% to average of 85%.
To identify 4 common trades for work and scope improvement
Review to date WOR status and assess and provide comment for all outstanding ones.
Review store par stock level and get correct required figures and get approval for PO implementation.
Review WOR policy and procedure and revise flow of work as necessary.
To identify and categorize WORs, from projects, regular and routine and heavy repair.
To identify common engineering works that can be done by all trade.
Prepare to date overall WOR update status and shall be use to monitor all WOR, to see if accomplishment rate are improving. To be done every end of month as part of Chief Engineer’s report.
Train and discussion with staff to improve communication. As this is one key factor to improve responses from guest or colleague seeking maintenance request.
Submission of month end WOR completion report.
4. Key Objective:
Maintenance Expense
Specific Strategy:
To control maintenance expenses by focusing on the approved operational budget.
To be able to meet budgeted expense for USD 720,572 and not to exceed
Primary step :
To maintain minimum par stock level for highly consumable materials and parts. To identify this list of items and existing cost.
To identify highly consumable product brand that shall pose quality and durability, and will result to less in cost in the long run of usage and minimize downtime and manhours.
Try to maximize projects to be done in house instead of contracting them out.
Invite more supplier / contractor to enhance workmanship and product competition. Target to have 2 new supplier / contractor per month.
Source out product demo and training that shall help improve skills and quality of work by engineering, applying new products. Target to have 1 product demo a month.
Meet up weekly with purchasing, and discuss purchasing system procedure, to minimize redundancy of works, and create effectiveness and quickness in purchasing.
Submit monthly report form of actual expense to compare with budget and monitor, control expenses.
4. Key Objective:
Energy Conservation
Specific Strategy:
To review and implement revised energy conservation system, to enhance more savings.
To improve energy conservation system and target to beat power consumption budget for 2007 by 5%.
Budget : USD 537,200
Target : USD 483,480
Savings : USD 53,720
Monthly target : USD 4,439
Primary step :
Review of previous years actual power consumption and energy savings program set up.
Revision of AC operating hours in all areas depending on hotel occupancy. Prepare list of areas to be addressed and setting.
Review lighting schedule to include bulb wattages and set revised program to enhance more savings.
Follow up to continue purchase and replacement of incandescent bulbs to energy saving bulbs
Submit enercon program to all concerned department for enercon awareness that has been address to areas of concerns, to help in monitoring.
Coordinate and team up with HK, to set up system to ensure guest room lights and other BOH, be left after cleaning with lights off.
Submit energy conservation posters for staff awareness and other information, regarding power consumption.
Conduct regular maintenance program for main chillers, FCU and AHU to attain cooling efficiency at minimal cost.
Keep to using well water and government water for back up
Submit on a monthly basis, utilities report with reflected comparison of occupancy, last years result, 2006 budget and target.
Purchase an instrument to read consumption reading and assess power factor efficiency of motors and related, that will improve savings.
Installed KWH meter reading at Meric, Art Lounge and Spa to monitor KWH daily.
Add one more deep well to cope lack of water during high occupancy
Guest Room Maintenance Program
Specific Strategy:
To improve guest room maintenance system
To be able to complete maintenance program for 3 rooms a day
To maintain standard of rooms as per 5 stars hotel
Primary step :
To assigned one of carpenter and one electro mechanic staff for room maintenance 3 rooms a day
To hire one casual carpenter staff by mid of year 2007 for back up.
To continue WOW (work on Wednesday) inspection of the rooms with FO and HK at least 4 rooms a week.
To continue installed escape plant at remaining rooms
To continue installed stainless steel soap dish at remaining room
To continue installed thermostat at remaining 10 rooms
To continue installed remaining ceiling fan at Duplex Spa Suite
To review task break down for room maintenance to ensure system work will flow smoothly
To report monthly guest room maintenance program(GMRP)
2. Key Objective:
Operating Facilities Maintenance Program
Specific Strategy:
Develop effective maintenance program for revenue operating equipments such us ( hotel comunication, power plant, kitchen equipment, Laundry equipment, Chiller equipment )
Primary step :
To enhance maintenance of kitchen equipment on monthly
To installed Leak gas protector at hot kitchen
To installed fire protection CO2 sprinkle heat at kitchen hood
To enhance maintenance of laundry equipment
To deal with TOTAL LPG for installation of bulk LPG gas tank to be able save of LPG 15 % a month
To installed press air or air condition at laundry to make comfortable of room temperature and able to enhance staff productivity
To continue maintenance AV and lighting equipment for meeting area and restaurant area
To enhance quality of sound system at Meeting room to meet 5 star meeting room standard
To hiring casual staff for laundry and kitchen equipment maintenance
To sending of pending PR to Acct weekly with regard part for outstanding defective equipment
To continue record of freezer and chillers temperature to avoid spoilage of food storage
To follow up defective maintenance at kitchen and laundry due to unavailable part in Cambodia.
To enhance quality of Radio communications by installed outside antenna
To add more additional direct line back up from MPTC for back up Comintel line.
To continue contract of PABX with NEC Thailand in order to keep telephone communication fluent and clear.
Daily test of quality direct line to ensure telephone communication in good condition and able to generate revenue.
To implemented weekly maintenance Radio all Department
To continue contract service maintenance with York Company due to warranty expired.
To implemented monthly service (cleaning condenser strainer, sensor, cabling, pumps )
3. Key Objective:
Increase Productivity
Specific Strategy:
Work Order Request System
Task Breakdown
Primary step :
To increase WOR system completion rate from 82% to average of 85%.
To identify 4 common trades for work and scope improvement
Review to date WOR status and assess and provide comment for all outstanding ones.
Review store par stock level and get correct required figures and get approval for PO implementation.
Review WOR policy and procedure and revise flow of work as necessary.
To identify and categorize WORs, from projects, regular and routine and heavy repair.
To identify common engineering works that can be done by all trade.
Prepare to date overall WOR update status and shall be use to monitor all WOR, to see if accomplishment rate are improving. To be done every end of month as part of Chief Engineer’s report.
Train and discussion with staff to improve communication. As this is one key factor to improve responses from guest or colleague seeking maintenance request.
Submission of month end WOR completion report.
4. Key Objective:
Maintenance Expense
Specific Strategy:
To control maintenance expenses by focusing on the approved operational budget.
To be able to meet budgeted expense for USD 720,572 and not to exceed
Primary step :
To maintain minimum par stock level for highly consumable materials and parts. To identify this list of items and existing cost.
To identify highly consumable product brand that shall pose quality and durability, and will result to less in cost in the long run of usage and minimize downtime and manhours.
Try to maximize projects to be done in house instead of contracting them out.
Invite more supplier / contractor to enhance workmanship and product competition. Target to have 2 new supplier / contractor per month.
Source out product demo and training that shall help improve skills and quality of work by engineering, applying new products. Target to have 1 product demo a month.
Meet up weekly with purchasing, and discuss purchasing system procedure, to minimize redundancy of works, and create effectiveness and quickness in purchasing.
Submit monthly report form of actual expense to compare with budget and monitor, control expenses.
4. Key Objective:
Energy Conservation
Specific Strategy:
To review and implement revised energy conservation system, to enhance more savings.
To improve energy conservation system and target to beat power consumption budget for 2007 by 5%.
Budget : USD 537,200
Target : USD 483,480
Savings : USD 53,720
Monthly target : USD 4,439
Primary step :
Review of previous years actual power consumption and energy savings program set up.
Revision of AC operating hours in all areas depending on hotel occupancy. Prepare list of areas to be addressed and setting.
Review lighting schedule to include bulb wattages and set revised program to enhance more savings.
Follow up to continue purchase and replacement of incandescent bulbs to energy saving bulbs
Submit enercon program to all concerned department for enercon awareness that has been address to areas of concerns, to help in monitoring.
Coordinate and team up with HK, to set up system to ensure guest room lights and other BOH, be left after cleaning with lights off.
Submit energy conservation posters for staff awareness and other information, regarding power consumption.
Conduct regular maintenance program for main chillers, FCU and AHU to attain cooling efficiency at minimal cost.
Keep to using well water and government water for back up
Submit on a monthly basis, utilities report with reflected comparison of occupancy, last years result, 2006 budget and target.
Purchase an instrument to read consumption reading and assess power factor efficiency of motors and related, that will improve savings.
Installed KWH meter reading at Meric, Art Lounge and Spa to monitor KWH daily.
Add one more deep well to cope lack of water during high occupancy


